Website Privacy Policy

Last revised on: 03.09.2026

Voices That Count takes its responsibility to protect personal data seriously. We treat the data collected through our website with the utmost care and respect.
This privacy policy applies between you, the User of this Website www.voicesthatcount.net, and Voices That Count CV, the owner and provider of this Website. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website, and is based on the General Data Protection Regulation (EU) 2016/679 (GDPR).

1. Introduction

1.1 This Website Privacy Policy (“Privacy Policy”) applies to the use of data collected through our Website www.voicesthatcount.net (“Website”) which we, Voices That Count CV, registered under Belgian law, company number 0763.955.172 (“we”, “us”, “our”) make available to you (“you”, “your”). Capitalised terms have the meanings in the Conditions, unless they are defined in this policy.

1.2 Unless we say otherwise in this policy, we decide the purposes and means of processing of personal data that is collected about you when you use the Website. We are committed to protecting and respecting your privacy in relation to the Website. We have legal obligations to do this as the ‘controller‘ of your personal data under the General Data Protection Regulation (EU) 2016/679 (‘GDPR’).

1.3 This Privacy Policy explains what types of data are collected, the purposes for which it is collected and processed, the legal basis for that and the organisations or types of organisations, if any, to which we may provide your personal data. It is necessary for you to agree to our Privacy Policy, and for us to collect, process, share and store the personal data as described in order for us to be able to provide the Website to you.

1.4 The Website may from time to time contain links to and from the websites of partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy and cookie policies and we do not accept any responsibility or liability for those policies. Please check those policies and any relevant service terms and conditions before you submit any personal data to those websites. We are not responsible for the content of any other websites or services.

2. What Personal Information do we collect, how and with which purpose?

We collect Data in the following ways:
• Data is given to us by you ;
• Data is received from other sources; and
• Data is collected automatically

2.1. Information you provide us

When you contact us directly through our contact form or register for our newsletter, you provide us Personal Information, such as name, email address, company/organisation name, language preference and personal information you include in your communications with us. The legal basis for processing contact form data is our legitimate interest in responding to your enquiry (Article 6(1)(f) GDPR). We use this information to provide answers to your questions and to send out newsletters. The legal basis for this processing is your consent (Article 6(1)(a) GDPR). You may withdraw your consent at any time by using the unsubscribe link in any newsletter or by contacting us directly.

2.2. Data we collect about how the Website is used

We measure how our Website is used with Independent Analytics, a plugin that runs on our own server. It records page views and link clicks so that we can improve the Website and our services. It does not set cookies or use any similar technology to identify you, it does not track you across other websites, and the data it collects is stored in our own database at IONOS and is not shared with anyone.

Our hosting provider IONOS SE also keeps standard server logs on our behalf. For more insight, please read IONOS’s Privacy Policy

2.3. Data that is collected automatically, while browsing our Website:
We collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed “8. Cookies”.

3. How do we keep your data secure?

3.1 Our Website is hosted by IONOS SE, a European hosting provider headquartered in Germany, with geo-redundant data centres located within the European Union. Your Data is stored through IONOS’s data storage, databases and the general IONOS hosting infrastructure. IONOS has implemented security measures designed to protect the Personal Information you share with us, including physical, electronic and procedural measures such as SSL encryption, DDoS protection, and daily backups.

Regardless of the measures and efforts taken by IONOS, they cannot and do not guarantee the absolute protection and security of your Personal Information, or any other information you upload, publish or otherwise share with IONOS or anyone else. We therefore encourage you to avoid providing us with any sensitive information which you believe its disclosure could cause you substantial or irreparable harm.

For more insight, please read IONOS’s Privacy Policy.

3.2 Only dedicated Voices That Count collaborators have access to the admin panel of our WordPress website and IONOS server. Accounts are controlled with a strong password and user name.

4. Data Retention

Newsletter subscriber data is kept until you unsubscribe or withdraw your consent, after which your email address is removed from our mailing list within 30 days.

Messages sent through our contact form reach us by email. We keep them for as long as is necessary for the purpose for which you contacted us: enquiries that do not lead to further contact are kept while they may still be relevant to a possible working relationship and are deleted when they are not; correspondence that becomes part of a client relationship is kept for as long as that relationship lasts and for the period we are required to retain business records under Belgian law. We do not store form submissions on the Website itself.

5. Who we share Data with?

5.1 When we export data from the Website to store or process it on the personal workspaces of Voices That Count collaborators, we use technical and organisational measures to safeguard your Data, for example: access to our Dropbox accounts are controlled by two-factor authentication.

5.2 We may share your Data with Third Party services for the following reasons:
Third party service providers who provide services to us which require the processing of personal Data – to enable you to enjoy the services you signed up for and we offer within the Website: our newsletter which we send out through mailchimp.com. Mailchimp is operated by The Rocket Science Group LLC d/b/a Mailchimp, headquartered in the United States. Data processed through Mailchimp is therefore transferred to the US. This transfer is covered by Standard Contractual Clauses (SCCs) incorporated into Mailchimp’s Data Processing Addendum, and Mailchimp is also certified under the EU–U.S. Data Privacy Framework.

5.3 Our contact form and newsletter sign-up form are protected against automated spam and abuse by Cloudflare Turnstile, provided by Cloudflare, Inc. Because our newsletter form appears in the footer of every page, Turnstile is active across the Website. It receives your IP address and information about your browser in order to distinguish human visitors from bots. It does not use this data for advertising and does not track you across other websites. The legal basis is our legitimate interest in the security and availability of our Website and its forms (Article 6(1)(f) GDPR). Cloudflare, Inc. is headquartered in the United States; this transfer is covered by the Standard Contractual Clauses in Cloudflare’s Data Processing Addendum, and Cloudflare is certified under the EU–U.S. Data Privacy Framework.

6. Direct Marketing

6.1 We send a newsletter to subscribers who have explicitly signed up to receive it. Under Article 13(1) of the ePrivacy Directive, as transposed in Belgian law (Book XII of the Code of Economic Law and the Royal Decree of 4 April 2003), prior, free, specific and informed consent is required before sending electronic marketing communications. We collect this consent at the point of sign-up through an opt-in mechanism. You may withdraw your consent at any time by clicking the unsubscribe link included in every newsletter.

6.2 We keep a record of the consent you gave, including the date and method of sign-up, as required for accountability purposes under Article 5(2) GDPR. Newsletter subscriber data is retained until you unsubscribe or withdraw consent, after which your email address will be removed from our mailing list within 30 days.

6.3 We will never sell, rent or share your contact details with third parties for their own direct marketing purposes. Every newsletter contains an unsubscribe link in accordance with Article XII.13, §2 of the Belgian Code of Economic Law.

7. Links to other Websites

This Website may, from time to time, provide links to other Websites. We have no control over such Websites and are not responsible for the content of these Websites. This privacy policy does not extend to your use of such Websites. You are advised to read the privacy policy or statement of other Websites prior to using them.

8. Cookies

8.1. About cookies
Cookies are small pieces of Data stored on a site visitor’s browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site. They make a Website a bit more user-friendly, for example, by remembering site preferences and language settings. Alternately, it is also possible to stop your browser from accepting cookies altogether by changing your browser’s cookie settings. You can usually find these settings in the “options” or “preferences” menu of your browser. Please note that deleting our cookies, disabling future cookies or tracking technologies may prevent you from accessing certain areas or features of our Services, or may otherwise adversely affect your user experience.

8.2. How we handle cookies is set out in our Cookie Policy, which can be consulted here and is linked from the cookie notice shown on the Website and from the footer of every page. We use only strictly necessary and functional cookies to remember your language preference and to keep our forms secure. We do not use cookies for advertising, marketing or cross-site tracking. Our Website is hosted by IONOS SE, a European hosting provider with data centres in the EU.

9. Your rights

You have the following rights in relation to your Data:

1. Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information.
2. Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
3. Right to erase – the right to request that we delete or remove your Data from our systems.
4. Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.
5. Right to Data portability – the right to request that we move, copy or transfer your Data.
6. Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.
7. Right to withdraw consent – where processing is based on your consent, the right to withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
8. Right to lodge a complaint – the right to lodge a complaint with the Belgian Data Protection Authority (GBA/APD) at www.dataprotectionauthority.be.

10. How to contact us

If you have any questions about this privacy policy, the data we hold about you, or if you would like to exercise one of your data protection rights, please contact us.
Voices That Count CV
Pieter Nollekensstraat 92
3010 Kessel-Lo/Leuven
Belgium
contact@voicesthatcount.net

If you are not satisfied with the way we handle a complaint you make in relation to your data, you may refer your complaint to the Belgian Data Protection Authority (GBA/APD), Drukpersstraat 35, 1000 Brussels, www.dataprotectionauthority.be.

11. General
This Website Privacy Policy is governed by Belgian law and either of us can bring legal proceedings in the courts of Belgium in relation to any dispute arising out of or in connection with this Policy.