Listening to people living in conflict | Smart Peace
In 2020, Voices That Count collaborated with the Smart Peace programme (lead by Conciliation Resources) in the Central African Republic to set up a narrative-based monitoring system. SmartPeace used SenseMaker to listen to people’s experiences and learn what matters to them, and to understand the complex context and the effects of the programme.

About the programme
Smart Peace is a UK-funded Aid programme for strategic conflict resolution in fragile and conflict‐affected regions. It is implemented by a specialist global consortium comprising Conciliation Resources as the consortium lead, The Asia Foundation, the Behavioural Insights Team, the Centre for Humanitarian Dialogue, the Center for Security Studies at ETH Zürich, Chatham House and International Crisis Group. The Smart Peace consortium delivers targeted and adaptive conflict resolution interventions in Central African Republic, Myanmar and Nigeria.
The process
Continuous story collection can be used to regularly scan the context, monitor changes and trends over time, feed into the monitoring and evaluation system, and guide and adapt the project intervention strategy
